OSHA released an update to its Guidelines for Preventing Workplace Violence for Healthcare and Social Service Workers. The publication includes industry best practices and provides some insight on how to reduce the risk of violence in various healthcare and social service settings. To protect against violence, OSHA recommends that healthcare providers develop an effective workplace violence prevention program that includes: (1) Management commitment and employee participation; (2) Worksite analysis/Tracking and Trending; (3) Hazard prevention and control; (4) Safety and health training; and (5) Recordkeeping and program evaluation. In the Guidelines, OSHA provides several detailed charts to assist employers in navigating and implementing these program elements.
In the Guidelines, OSHA indicates that healthcare and social service workers face a significant risk of job-related violence. According to the Bureau of Labor Statistics (BLS), 27 out of the 100 fatalities in the healthcare and social service industries in 2013 were due to assaults and violent acts. In addition, 70-74% of all workplace assaults occurred in the healthcare and social service industries and assaults comprised 10-11% of workplace injuries involving days away from work for healthcare workers.
Work-related assaults and other incident of workplace violence primarily result from violent behavior from patients, clients and residents in healthcare and social service settings. Working directly with people who have a history of violence or who have abused drugs or alcohol increase the risk that an employee can be subject to workplace violence. Working with the public or with relatives of patients and residents also increases the risk of violence. Other factors that employers should consider in assessing whether their employees are at risk for workplace violence include:
- Working with volatile, unstable people
- Transporting patients, residents or clients
- Working alone in a facility or in a patient’s home
- Lack of emergency communication
- Working late at night or early morning hours
- Working in poor lit corridors, rooms, parking lots and other areas
- Working in areas with high crime rates
- Availability of firearms and weapons
- Long waits for care and services
- Overcrowded or uncomfortable waiting rooms
Hospitals, Residential Treatment, Non-residential Treatment, Community Care, and Field work settings may have a number of these risk factors that would warrant the need to create a written violence prevention program with the five program elements.Continue Reading OSHA Issues New Guidelines on Workplace Violence Prevention for Healthcare